Dhaka Electric Supply Company Ltd. (DESCO) assigned TechnoVista for “Development of Online Customer Service Management”

DESCO incorporated under the Companies Act 1994 with its own Memorandum and Articles of Association. The company as a whole owned by Government of Bangladesh and DESA representing government by acquiring 100% shares. The Government of the People’s Republic of Bangladesh has decided to implement smart pre-payment metering system in place of old system to simplify the bill payment system by using mobile vending, internet, apps etc. DESCO already changed 25% works. Ministry has signed a MOU with Bangladesh Computer Council to develop online bill payment system and taken initiative to develop total customer service management system.

Under this assignment, TechnoVista will be developing the following key modules:

  • Information Management
  • New Connection Management
  • Bill & Payment Management System
  • Customer Service Account Management