The Rural Electrification Board of Bangladesh has been providing services to rural member consumers for the last 44 years. Today there are 80 operating rural electric cooperatives widely known as Palli Bidyut Samity (PBS), which are providing services to approximately 30 million consumers of households, businesses, and industries.
The system has automated the following process like online application system of new connection, consumer meter order (CMO), consumer information, consumer complaint management, meter management, meter problem reporting, meter reading entry and bill generation management, bill printing management, bill memorandum management, monthly aging management, consumer letter issue & delivery management, bill collection and bank deposit management, bank reconciliation management, electronic payment, user access & dashboard management and accounting system etc.
The system also integrated 05 mobile financial system (agent, app & USSD), 06 agent banks, 03 bank-booths and 20 bank/branches to pay monthly electricity bills online.
This system is deployed in BREB central data center using full hardware capacity. Currently more than six hundred (600) users are using the system from 16 PBS offices under 02 PBS’s through VPN channels. Implementation activities of other 580+ PBS offices under 78 PBS’s is ongoing.
The system will handle all the activities related to consumer, billing, collection, accounting and snapshots meter reading of more than 30 million consumers from 600+ PBS offices of 80 PBS’s with minimum effort.